As the push for more
effective and accountable advertising grows, there’s
increasing interest in direct response television. Brand
advertisers, many of whom have never done DRTV, are
now successfully using the medium. Others are considering
how best to integrate it into their existing marketing
mix. With this in mind, here are answers to the 12 questions
I hear most often. |
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| 1. |
What Is DRTV?
A direct response television commercial
is any spot that asks the viewer to respond immediately
by telephone, online or letter. Short-form DRTV spots
typically air for 60 or 120 seconds. Long-form-or infomercials-typically
run 30 minutes. |
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| 2. |
Why should I use it?
There are several reasons why marketers
should consider using DRTV: |
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| 3. |
What Is the difference
between DRTV and brand advertising?
Brand commercials are designed to
stimulate interest in the hope the consumer will buy
the product at a later date. DRTV spots are designed
to motivate the viewer to purchase the product now
(or in the case of lead-generation DRTV, to call for
more info). As a result, where brand TV spots generally
focus on one key benefit, DRTV spots give the viewer
all the info they need to make a purchasing decision,
including presenting multiple features and benefits,
and providing price and quality comparisons. Most DRTV
spots also include a special time-sensitive offer designed
to induce immediate response. |
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| 4. |
How do I know if my product
issuitable for DRTV?
If the answer to any of the following
questions is yes, your product or service may be suitable
for DRTV: |
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| 5. |
What's not suitable?
Two types of products do not lend
themselves well to DRTV: |
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| 6. |
What works better: infomercials
or short-form commercials?
As a general rule, infomercials
are more effective than short-form spots because they
give you more time (28 minutes versus 120 seconds) to
make a convincing case. However, if your product or
service is relatively easy to explain, short-form may
be more cost effective. There is also more shortform
media available. |
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| 7. |
How will DRTV affect my
brand?
From a quality perspective, most
brand-based DRTV commercials on air today are indistinguishable
from brand-based commercials. As a result, many of the
most prestigious brands in the country now use DRTV
as part of their marketing mix, including Royal
Bank, Bell Canada, Liberty Health and ING. |
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| 8. |
How much does it cost?
A short-form DRTV commercial (60
or 120 seconds) typically costs between $70,000 and
$120,000. An infomercial (30 minutes) typically costs
between $150,000 and $250,000. |
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| 9. |
How long does it take?
It takes eight to 16 weeks to produce
a DRTV commercial or infomercial. As with any production,
variables include number of shoot days, locations and
complexity of shoot. You may also want to allocate a
few extra weeks (and dollars) to testing various offers
and price points. Often a small change in the offer
will result in a significant increase in response rates
and profitability. |
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| 10. |
What other costs are
there?
Other costs to consider include
telemarketing, fulfillment and media buying. |
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| 11. |
How long does DRTV last?
One to three years, depending on
creative, media weight and product cycle. |
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| 12. |
What are the keys to
running a successful DRTV campaign?
I call them the three Ps: |
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I hope this gives you enough information to determine
if your product or service can benefit from the power
of DRTV. |